TOGC weekly lockout not working

While we want to be very very fair here, we are also not looking to help anyone find loopholes to this. The simple way to look at this is:

Did I get my 5/5 clear this week in a given raid size (10 or 25)?
If yes → You are done for the week and please don’t try to get more clears/kills in that raid size.
If no → finish your current existing instance and then be done for the week.

So if you full cleared this week, you are done in that raid size for the week. Going back in and trying to find a way to get extra kills is where you might find yourself in trouble, so please just don’t do it. Like I said, we don’t want to overly punish guilds that stumbled into this while progging across multiple raid nights and sessions, but deliberate and willful exploitation is not cool, and you will know if you are doing it.

I mentioned “killing Anub’arak more than once” for simplicity, but we’ll also be able to tell if, for example, someone was able to get 3+ Twin Valkyr kills as well this week within the the same raid size, and can very safely assume they were aware that what they were doing was not correct.

Hope this helps clarify things.

Hi Everyone,

We really appreciate the reports about this and wanted to provide an update for those of you with Trial of the Crusader or Trial of the Grand Crusader lockouts that are in limbo at the moment.

We are aware of an issue that can rarely cause some raid lockouts to not properly save and will create a new raid instance when attempting to resume progress in an existing lockout. If you find that you are expecting to zone into a partially cleared instance and find yourself in a fresh instance instead, you may go ahead and clear that instance to finish out your week without fear of account action. However, we will be monitoring logs closely and groups found to have fully cleared ToC or TOGC multiple times (e.g. have killed Anub’arak more than once) within the same raid size and within the same lockout, may face account action at our discretion.

This is our bug and our mistake, and while this is unfortunate, in the interest of playing nice and playing fair, we don’t want to be too heavy handed and punish groups that may have happened upon this issue accidentally while attempting to prog and just want to get their clear for the week. We would however strongly discourage groups from attempting to deliberately reproduce this to get multiple full clears within the same lockout.

We plan to have a full fix in place by this next week’s reset (July 4th in the US region). We appreciate everyone’s patience while we’ve worked through this issue and sincerely apologize for any uncertainty or frustration that this might have caused.

Thank you!