PSA: You can recover your lost BG tokens in the mail!
May 20, 2021
Just wanted to highlight this thread.
We made a change yesterday that allowed these items to be picked up by the item recovery system.
If you were expecting Marks and don’t have them, you can hopefully check for them and restore them.
May 21, 2021
Noting that I’ve edited some words into my previous reply in this thread. Specifically:
If you’re expecting Marks that you earned after the pre-patch went live, and don’t have them, you can hopefully check for them and restore them.
It’s intended that tokens that were in the mail during pre-patch maintenance on May 18 were purged.
And as others have noted above, Game Masters are not able to restore any Marks.