Mailbox Marks deleted
May 20, 2021
Hopefully, you can recover them. We made a change yesterday that allowed these items to be picked up by the item recovery system.
If you were expecting Marks and don’t have them, you can probably check for them and restore them.
May 21, 2021
I’ve edited some words into my previous reply in this thread. Specifically:
If you’re expecting Marks that you earned after the pre-patch went live, and don’t have them, you can hopefully check for them and restore them.
Go here, select ‘In-game Issues’ and then ‘Items and Mail’ to get started.
It’s intended that tokens that were in the mail during pre-patch maintenance on May 19 were purged.
And as others have noted above, Game Masters are not able to restore any Marks.